gMo app for iPhone and iPad

gMo is an end user self-help IT application which is available for Gijima supported customers. g-Mo provides users with contextualised and guided self-help associated with commonly encountered hardware and software issues (eg. Outlook issues, password reset, network availability etc). The adoption of gMo empowers users to solve device and application issues without the support of service desk or field services personnel.
g-Mo provides an intuitive, flexible on-device application that enables end users to:
• manage the entire lifecycle of their services, from definition through to closure and measurement
• handle all requests in a consistent format suitable for standardisation and automation through a single self-help application
• improve user satisfaction with IT through greater transparency and better expectation management